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Microsoft “Office Can’t Do That” Error During Installation

Installation & Activation Issues
Cannot Install Microsoft Office
Microsoft Office Installation Hangs
“Office Can’t Do That” Error
Microsoft Office Activation Error
Unlicensed Office Product Error
Problem Description:
You may get "We’re sorry, but we could not start your Office installation" error message while installing Office. Or "Another installation is in progress, please try again later" Or "Something went wrong. Office can't do that right now".
Affected Products:
Microsoft Office 2013; Microsoft Office 2010; Microsoft Office 2007; Microsoft Office 2003.
Cause of the Problem:
  • Another Office installation process is running in background
Instructions to Fix Office Installation Errors :
Step 1 : Stop Background Installation Process
  1. Check for Office Installation Processes Running in the Background.
  2. Search for Task Manager in the Search Bar in the Start Button.
  3. Start the Task Manager.
  4. In the Task Manager menu, if you find that either IntegratedOffice.exe or OfficeclickTorun.exe then another Installation Process is running.
  5. Click on IntegratedOffice.exe or OfficeclickTorun.exe, and then click End Task.
  6. Restart your computer, and try the installation. If the Installation fails go to Step 2.
Step 2 : Clean & Fix the Registries Using Fix It
  1. Download and run this Fix it to remove Office 2013 or Office 365.
  2. Install the Fix It troubleshooter http://go.microsoft.com/?linkid=9815935, click Save in the File Download dialog box. When it's done, click Open folder, find the file (the name should start with O15CTRRemove) and double-click it to run the troubleshooter.
  3. If the Fix it worked to remove Office, you'll need to reinstall Office now.
  4. Sign in to your account page, and click on the Install button to reinstall Office on the same PC.
  5. If you purchased Office with a DVD, use the DVD and product key that came in the product packaging to reinstall it.
If above steps did not help fix your problem, you need assistance from a certified technician. Please call GuruAid at 1  855  444  7183.