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McAfee® Firewall Blocking Printing

McAfee Firewall Problems
Disable McAfee Firewall
Configure McAfee Firewall
Firewall Blocking Internet
Firewall Keeps Switching Off
Firewall Blocking Printing
Disable McAfee Security Suite
Install / Uninstall Issues
McAfee Retail Card Installation
Unable to Update McAfee
Unable to Uninstall McAfee
Uninstall McAfee Site Advisor
McAfee Installation Errors
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Problem Description:
After you have installed a McAfee Security suite with Firewall, you may run into this issue. Typically when the Security Software and Firewall is turned off, one can print to a wireless printer. But when the McAfee Security software is enabled files cannot be printed.
Affected Products:
McAfee Firewall; Other McAfee Product Suites in which Firewall software is bundled.
Cause of the Problem:
  • Printer spooler application is blocked by the Firewall.
  • Wireless Printers IP address has not been added to the Firewall.
Fixing Printing Problems with McAfee Firewall:
Step 1 : Check if McAfee Firewall is Root Cause
  1. Double-click the M icon in your taskbar. Click Web and Email Protection. Click the Firewall link.
  2. In the Firewall options window, click the Turn Off button. McAfee Firewall will confirm that you want to disable the service with a popup message.
  3. Test whether you can print a file.
  4. If you cannot connect print the file, turn on the firewall. The problem is with your Windows setting or your printer driver or printer hardware.
  5. If you can print a file, then the issue is with the McAfee Firewall configuration. Go to Step 2.
Step 2 : Check if Printer Spooler is Not Blocked
  1. Printer spooler is an application that runs on your computer that connects to the wireless printer. If it is blocked by the firewall you will not be able to establish connection to the printer.
  2. The printer spooler service app is typically named as c:\windows\system32\spoolsv.exe.
  3. Open the firewall settings and check if this application service is in there, if not, add it.
  4. Test whether you can print a file.
  5. If you cannot connect print the file then go to Step 3.
Step 3 : Check if IP address of Printer is Enabled.
  1. Go to McAfee Firewall Settings. Select “My Network Connections”.
  2. Check if the Printer's IP Address is added to it.
  3. If not add all the local IP’s which you would like to trust.
  4. If IP address is already added, try to change the Security Level to “Work”.
  5. Save the settings and then try accessing the printer.
If above steps did not help fix your problem, you need assistance from a certified technician. Please call GuruAid at 1  855  264  5193.